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Investment Gardens

Terms and Conditions for
Online Cycad Permit Applications

1. General Overview

By submitting an application through this platform, you agree to be bound by these Terms and Conditions. This service acts as an application facilitator assisting clients in applying for required permits.

2. Non-Refundable Service Fee & Disclaimer

If permits are not issued by the Department of Forestry, Fisheries and the Environment (DFFE) for any reason, no refund will be provided. However, Investment Gardens will make every effort to resolve the matter on your behalf. By proceeding with the application, you acknowledge and accept this condition.

3. Applicant Responsibilities

Accuracy of Information

You certify that all details, documentation, and proof of legal possession provided during the application process are true, accurate, and complete.

Compliance

You remain personally responsible for complying with all relevant national and provincial environmental regulations regarding the possession, transport, or trade of cycads. Investment Gardens will support you through the process and advise to the best of their knowledge. If anything is unclear, you are urged to contact Investment Gardens.

Delays

Investment Gardens is not liable for processing delays caused by statutory bodies, incomplete documentation provided by the applicant, or third-party system outages.

4. Data Processing & Privacy

All personal information and documentation submitted through this app will be used solely for processing your permit application with the DFFE and relevant conservation authorities.

5. Transparent Communication with DFFE

All communication with the Department of Forestry, Fisheries and the Environment (DFFE) will be transparent, and you will be able to view all correspondence related to your application. This correspondence will also be made available to you on the platform at all times.

6. Acceptance

By ticking the agreement box or continuing with your application payment, you confirm that you have read, understood, and accepted these terms in full.